ELFBAR 600
The classic with a mild taste.
ELFBAR 600V2
Latest technology for intense flavors.
ELFBAR AF5000
Hybrid system with up to 5000 trains.
Elfbar Customer Service | Help & Support
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Welcome to Elfbar customer service at Vape Switzerland! Do you have a problem with a product or need additional information? Contact our Elfbar support team, and we'll be happy to take the time to provide you with personal advice.
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Email: info@vape-schweiz.ch | Phone: 041 610 72 54 ( Monday to Friday from 8:00 to 12:00 and 1:30 to 5:00 p.m.)
Common concerns:
- Product questions: Problems with your Elfbar?
We will help you with any technical or general questions. - Delivery status:
Your delivery hasn't arrived yet? Contact us and we'll work to resolve the issue. - Complaints:
If a product is defective, we will be happy to check whether we can offer you a replacement. You can find further information in the Returns & Exchanges section.
FAQ section
As Switzerland's leading Elfbar shop, we offer a comprehensive FAQ section for every product. Chances are, your Elfbar issue can be resolved in just a few seconds.
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- General Elfbar FAQ
- Elfbar 600 FAQ
- Elfbar AF5000 FAQ
- Elfbar Elfa FAQ
- Elfbar Elfliq FAQ
- Lost Mary BM6000 FAQ
Blog section
Do you have questions about consuming Elfbar vapes? In our vape guide, you'll find helpful information on the following topics:
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- Counselor:
Helpful tips for Elfbar consumers - Test reports:
Find out whether products prove themselves in daily use - Legal:
Deepen your knowledge of laws and regulations for e-cigarettes in Switzerland
Elfbar Support Information
- How can I contact customer service?
Use our hotline or contact us by email – we are here for you Monday to Friday from 8:00 a.m. to 12:00 p.m. and 1:30 p.m. to 5:00 p.m.! - How long does the response time take?
We usually respond within 24 hours (Monday to Friday). - Can I exchange a defective Elfbar?
Yes, if your complaint is justified, we will exchange your Elfbar (only applies to products purchased from us). - What are the delivery terms at Vape Switzerland? Information about shipping and delivery can be found on the following page .
